PURPOSE
The heart of Built Strong Exteriors is based upon Family Values. Family takes care of each other. The Built Strong Family includes our Employees, Subcontractors, Suppliers, and Vendor Partners. Quite simply, this is “Our Family Taking Care of Your Family.” Whether it is the Home or Work Family, Built Strong takes the responsibility of protecting the Customer’s Family from the elements of weather so they can focus on enjoying and taking care of their Family.
CORE VALUES
CUSTOMER CARE. Providing clear expectations with timely communication in a positive manner. Going above the ordinary, aiming to provide World Class Customer Service in every interaction. We wouldn’t exist without our Customers.
SAFETY. This takes commitment at all levels of the Built Strong organization. The lives and wellbeing of our Employees, Subcontractors, Vendor Partners, and Customers is a top priority for Built Strong.
HONESTY. Being transparent to our Customers and Employees is the only way to operate at Built Strong. Part of being honest is admitting mistakes, and then fixing them. Please don’t judge the Built Strong Family for being perfect; judge us on how we respond.
TEAMWORK. Every person on the Built Strong Team works together to serve our Customers, Employees, and Vendor Partners in an efficient and professional manner.
ACCOUNTABILITY. Accepting responsibility for our actions and results, and being willing to provide feedback to the Built Strong Team when we need to get better.
OBSTACLES ARE OPPORTUNITIES. Problem solving is crucial to Built Strong’s success. Our Customers hire us to fix problems, and our Employees depend on Built Strong Leadership to fix problems. This is what we do on a daily basis.
LOYALTY. This is a value that isn’t easily attained. Loyalty is earned through relationship building: being supportive, trustworthy, and devoted.
VISION
Built Strong Exteriors strives to be the “Go To” source for Exterior Construction—Residential, Commercial and Multi-Family—in the communities we serve. The Built Strong Culture aims to become the Gold Standard in the Construction Industry in attracting Customers, Employees, and Vendor Partners.